Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor related to their self-employed professional activity.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which the contract was concluded.
To exercise your right of withdrawal, you must inform us (DeafVentures – Patrick Bauer, Pia Boni, Marie Kohlen GbR, Suhrendorf 10, 18569 Ummanz, Germany, telephone number: +49 1726618994, email address: [email protected]) by means of a clear statement (e.g. a letter sent by post, an email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send notification of your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will make this refund using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
If you have requested that the services commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of your right of withdrawal in respect of this contract, compared with the total scope of the services provided for in the contract.
Exclusion of the right of withdrawal
Pursuant to Section 312g(2) of the German Civil Code (BGB), the right of withdrawal does not apply to:
- contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, the carriage of goods, motor vehicle hire, the supply of food and drink, and the provision of other services in connection with leisure activities, where the contract specifies a specific date or period for the provision of such services
- Contracts for the supply of goods or the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the trader has no influence and which may occur within the withdrawal period, in particular services relating to shares, units in open-ended investment funds within the meaning of Section 1(4) of the German Capital Investment Code, and other tradable securities, foreign exchange, derivatives or money market instruments
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
– To
DeafVentures – Patrick Bauer, Pia Boni, Marie Kohlen GbR, Suhrendorf 10, 18569 Ummanz, Germany, telephone number: +49 1726618994, email address: [email protected]
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notifying in writing)
– Date
___________
(*) Delete as appropriate.